Data Protection Policy

🛡️ Data Protection Policy

Effective Date: 25 May 2018
Reviewed & Updated: 20 April 2025

This Data Protection Policy outlines how Wise Galleria Limited of Registered Address: 96 Wingrove Gardens, Newcastle Upon Tyne, NE4 9HR and Trading Address: Unit 105, 75 Coldharbour Lane, Hayes, UB3 3EF, complies with the UK Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679 ("GDPR").

📌 Key Definitions

Personal Data: Any information related to an identifiable individual.
Data Subject: The person whose personal data is being processed.
Data Controller: Wise Galleria, which determines why and how personal data is processed.

📜 Scope of This Policy

This policy applies to all employees, contractors, suppliers, and third parties working with or on behalf of Wise Galleria who have access to personal data.

🔐 Our Data Protection Principles

Data is processed lawfully, fairly, and transparently
Collected only for specified, explicit and legitimate purposes
Adequate, relevant, and limited to what is necessary
Accurate and kept up-to-date
Not kept longer than necessary
Processed securely using appropriate technical and organisational measures

👥 Your Rights Under GDPR

Right to be informed
Right of access
Right to rectification
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making including profiling

⚖️ Lawful Bases for Processing

We process personal data on the following legal grounds:

Your explicit consent
Performance of a contract
Compliance with a legal obligation
Protection of vital interests
Public interest or official authority
Legitimate interest

💾 Data Collected

Name, address, phone number, email
IP address, cookies, browser info
Payment and transactional data
Order and delivery history

📥 Data Storage & Security

Data is encrypted and stored on secure servers
Access is limited to authorised personnel only
Regular audits and access logs are maintained

🔄 Data Sharing

We only share data with third-party processors such as Shopify and Linnworks, and always under data processing agreements.

🧾 Data Retention

We retain data only as long as necessary for the purposes set out in this policy. We regularly review data and securely dispose of outdated information.

🚨 Data Breaches

All data breaches are reported within 72 hours to the ICO where applicable and to the data subject if there is a high risk to rights and freedoms.

📤 Transfers Outside the EEA

Any transfer outside the EEA is made with adequate safeguards under UK GDPR and EU Standard Contractual Clauses.

📨 Contact Us

Email: support@wisegalleria.co.uk
Accounts: accounts@wisegalleria.co.uk
Sales: sales@wisegalleria.co.uk
Phone: 07407486080
Registered Office: 96 Wingrove Gardens, Newcastle Upon Tyne, NE4 9HR
Trading Address: Unit 105, 75 Coldharbour Lane, Hayes, UB3 3EF

For more information, visit the Information Commissioner's Office (ICO).

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