Terms of service

📃 Terms of Service

Effective Date: April 20, 2025

This website is operated by Wise Galleria Limited, a UK-registered business (Company No. 15872138). By accessing or purchasing from https://wisegalleria.co.uk (the “Site”), you agree to be legally bound by the terms and conditions set out below. These Terms of Service (“Terms”) govern your use of our site and services in accordance with the UK Electronic Commerce Regulations 2002 and Consumer Rights Act 2015.

🛍️ 1. Online Store Usage

  • You confirm that you are of legal age or have parental consent to use our services.
  • You may not use our products or services for unlawful, fraudulent, or prohibited activities under UK/EU law.
  • Malicious actions such as the transmission of viruses are strictly prohibited.

⚙️ 2. General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time.
  • Content (excluding payment data) may be transferred unencrypted across networks.
  • You may not copy, duplicate, sell or exploit our services or content without written permission.

🔍 3. Accuracy of Information

We aim to ensure all information is accurate and up to date. However, we are not liable for typographical errors or outdated content. Product availability, prices, and promotions may change without notice.

💳 4. Payment, Billing & Order Management

  • All prices include VAT (if applicable) and are displayed in GBP (£).
  • We reserve the right to reject or cancel any order for security or regulatory reasons.
  • It is your responsibility to provide accurate billing, shipping, and payment information.

📦 5. Product Descriptions & Availability

Product images are for illustration only. Colours may appear differently depending on your screen settings. Product descriptions, pricing and availability are subject to change without notice.

↩️ 6. Returns & Refunds

Returns are governed by our Return & Refund Policy. You are entitled to a 14-day cooling-off period under the Consumer Contracts Regulations 2013. Products must be unused and in original condition.

🔗 7. Third-Party Tools & Links

We may offer access to tools or third-party websites that we do not monitor or control. Use of such tools is at your own risk. Always review third-party terms and privacy policies before proceeding.

💬 8. Feedback & User Submissions

You agree that any feedback, ideas, or reviews you submit may be used by us without restriction. You are responsible for the content you post and must not violate any third-party rights.

🔐 9. Personal Data & Privacy

Your personal information is handled in accordance with our Privacy Policy and in full compliance with GDPR and the UK Data Protection Act 2018.

🚫 10. Prohibited Uses

You are strictly prohibited from using the Site for:

  • Illegal or fraudulent activities
  • Infringing upon intellectual property
  • Harming others or spreading malware
  • Engaging in spamming, phishing, scraping, or hate speech

⚖️ 11. Limitation of Liability

Wise Galleria is not liable for any indirect, incidental, or consequential damages resulting from your use of the service. We do not guarantee uninterrupted or error-free operation of the Site or Services.

🛡️ 12. Indemnification

You agree to indemnify and hold Wise Galleria harmless from any claims, losses or damages arising from your breach of these Terms or violation of any law or third-party rights.

🔚 13. Termination

We may terminate your access to the site or services at any time for violating these Terms. You will remain liable for any outstanding amounts due.

📘 14. Entire Agreement

These Terms and our other policies constitute the full agreement between you and us. Any prior communications or understandings are replaced by this document.

📍 15. Governing Law

These Terms of Service and any related transactions shall be governed by and interpreted under the laws of the United Kingdom.

🔁 16. Changes to Terms

We reserve the right to update these Terms at any time. It is your responsibility to review this page periodically. Continued use of the site constitutes acceptance of any changes.

📞 17. Contact Information

  • Company Name: Wise Galleria Limited
  • Company No.: 15872138
  • Email: support@wisegalleria.co.uk
  • Phone: 07407486080
  • Address: Unit 106, 75 Coldharbour Lane, Hayes, UB3 3EF, United Kingdom

© 2025 Wise Galleria Limited. All rights reserved.