Privacy policy

🔐 Privacy Policy

Effective Date: April 20, 2025

This Privacy Policy describes how Wise Galleria Limited (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from wisegalleria.co.uk (the “Site”).

📬 Contact Information

  • Email: support@wisegalleria.co.uk
  • Phone: 07407486080
  • Registered Office: Wise Galleria Limited, Unit 106, 75 Coldharbour Lane, Hayes, UB3 3EF, United Kingdom
  • Trading Address: Unit 105, 75 Coldharbour Lane, Hayes, UB3, United Kingdom
  • Company Number: 15872138

You may also reach us via:

🧾 What Personal Information We Collect

📱 Device Information

  • IP address, browser type/version, time zone, cookie data
  • Collected automatically for analytics and performance improvement

🛍️ Order Information

  • Name, billing/shipping address, payment info (via Shopify), email, phone
  • Collected to process your purchase, send order updates, prevent fraud

💬 Customer Support

  • Information provided when contacting us for help (name, contact info, order number, etc.)

🤝 Sharing Your Information

We only share your data with third parties to operate our business, comply with legal requirements, or enhance your experience:

🎯 Behavioural Advertising & Tracking

We may use your data to show you relevant ads on platforms like Google, Facebook, and Instagram.

You can opt out here:

📜 Legal Basis for Processing

Under UK and EU GDPR, we process your information on the following bases:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

📦 Retention

We retain your data only as long as necessary to fulfill the purposes outlined, unless you request deletion. This includes legal, tax, and accounting requirements.

⚙️ Automatic Decision-Making

We do not engage in profiling or automated decision-making with legal or significant effects. Shopify may use limited automated tools for fraud prevention.

🧠 Your Rights (Under GDPR)

If you're in the UK or EEA, you have rights including:

  • Access to your data
  • Correction or deletion
  • Data portability
  • Right to object or restrict processing

To exercise any of the above, please email support@wisegalleria.co.uk.

🍪 Cookies

We use cookies for functionality, analytics, and marketing. You can manage cookies in your browser settings. Blocking cookies may impact site performance.

More info: www.allaboutcookies.org

🚫 Do Not Track

Currently, we do not respond to "Do Not Track" signals due to industry inconsistency.

📝 Changes to This Policy

We may update this Privacy Policy as needed for legal, operational, or regulatory changes. Revisions will be posted on this page with an updated "Effective Date."

📣 Complaints

If you’re unhappy with how we handle your data, please contact us first at support@wisegalleria.co.uk.

If unresolved, you can contact the UK Information Commissioner's Office (ICO).

© 2025 Wise Galleria Limited – All Rights Reserved | Company No. 15872138