What this Policy Covers

This policy applies to employees, workers, and contractors of Wise Galleria. We foster a diverse and inclusive environment where everyone is treated with dignity and respect.

All who act on behalf of Wise Galleria must adhere to this policy. It covers employment practices, supplier interactions, recruitment, customer service, and daily operations in line with UK Equality Act 2010 and EU Charter of Fundamental Rights.

Your Rights & Responsibilities

Every person must present themselves positively and support a welcoming, inclusive work culture. You are expected to:

• Understand and implement this policy.
• Challenge biases and unfair practices.
• Promote inclusion in all interactions.
• Use appropriate channels to report non-compliance.

Managers’ Additional Duties

Managers play a pivotal role in applying and modelling inclusive behavior. They must:

• Inspire inclusive values within their teams.
• Train staff on EDI policies.
• Handle discrimination concerns with care and urgency.
• Evaluate decisions on merit and ensure equal access to opportunities.

Career Development

Equal opportunity is fundamental. While hiring and promotions are based solely on merit, we will take lawful positive actions to support underrepresented groups. Everyone can expect:

• Transparent training access.
• Career progression support.
• Merit-based decisions.

Unlawful Discrimination

We will not tolerate discrimination based on:

• Age, gender, race or ethnicity
• Disability, religion, or belief
• Sexual orientation or gender reassignment
• Pregnancy, maternity or part-time status
• Trade union membership or political views

Making a Complaint

If you experience or witness discrimination:

• Report to your manager immediately.
• Use our Grievance Procedure if applicable.
• Complaints will be investigated thoroughly and confidentially.

No one will face retaliation for raising concerns in good faith.

Handling Allegations

All claims will be reviewed carefully. If the claim is false or malicious, it may lead to disciplinary action. If proven true, disciplinary action — up to dismissal for gross misconduct — will apply for the offender.